Return policy
Returns & Exchange Policy
At VAM Paddock Productions, we want you to love your leggings and we’re here to help if your item doesn’t fit quite right.
🔁 Exchanges Only (Sizing Issues)
We offer exchanges for sizing errors only we do not provide refunds or change-of-mind returns.
To be eligible for an exchange:
- Items must be unworn, unwashed, and in original condition
- All tags and packaging must be intact
- You must request an exchange within 14 days of receiving your order
❌ No Refunds
We do not offer refunds for:
- Change of mind
- Incorrect choice
- Sale or discounted items
- Items that have been worn, washed, or damaged
📮 Return Shipping
Return postage is the customer’s responsibility
We strongly recommend using a tracked shipping service
VAM Paddock Productions is not liable for lost return parcels
📬 Return Instructions
Email us at accounts@vampaddockproductions.com with your:
- Order number
- Original size
- New size you'd like to exchange for
Once approved, carefully package your item and post it to:
VAM Paddock Productions
900 Helendoite Road
Tatyoon, VIC 3378
Australia
We’ll process your exchange once we receive and inspect the item.
💬 Questions?
If you need help with sizing or have questions about an exchange, reach out anytime at accounts@vampaddockproductions.com
✅ Summary
We Accept We Don't Accept
✔ Size exchanges within 14 days
✔ Unworn, unused items
✔ Customer pays return postage
We Don't Accept
❌ Refunds
❌ Worn or washed items
❌ Change-of-mind returns