Privacy Policy

VAM Paddock Productions

Effective Date: May 2025

At VAM Paddock Productions, we’re committed to protecting your privacy and personal data. This policy outlines how we collect, use, store, and share your information when you use our website.

📋 What We Collect

We may collect personal information when you:

Place an order

This may include:

Your name

Email address

Phone number (optional)

Shipping and billing address

Payment details (processed securely by Stripe)

💳 Payment Information & Providers

All payments on our site are securely processed by Stripe, which may offer the following payment methods:

Credit/debit cards (Visa, Mastercard, Amex)

Apple Pay

Google Pay

Other secure wallet options available on your device/browser

We do not store or have access to your full payment details.

All payment info is encrypted and handled according to PCI-DSS standards.

More info: stripe.com/docs/security

🔐 How We Use Your Information

We use your personal information to:

Process your order

Send you email confirmations and tracking details

Respond to your enquiries

Improve your website experience

Provide updates (if you opt in)

We do not sell or share your personal data with third-party marketers.

🚚 Sharing With Trusted Services

We may share your personal information with a small number of trusted services, but only when necessary to fulfill your order or operate our store efficiently.

We only share the minimum information needed for the following purposes:

Stripe

Used to securely process your payment. Stripe handles credit/debit cards, Apple Pay, Google Pay, and other wallet options.

Australia Post

Used to ship your order to the address you provide.

Starshipit

Used to generate shipping labels and tracking updates.

Wix (our platform)

Used to host our store, process your order, and securely store your data.

We do not sell or share your data with any other third parties for marketing purposes.

🍪 Cookies & Site Data

We use cookies and basic analytics (via Wix) to understand how visitors use our site and improve your shopping experience.

You can control cookies in your browser settings.

🔄 Your Rights & Access

Under Australian privacy law (Privacy Act 1988), you have the right to:

Access the personal data we hold about you

Correct or update your details

Request deletion of your data (in certain cases)

To request any of the above, contact us via email.

📬 Contact Us

If you have any questions about how we use your data:

VAM Paddock Productions

📧 Email: accounts@vampaddockproductions.com

🏡 900 Helendoite Road

Tatyoon, VIC 3378

Australia

🔁 Policy Updates

This policy may change from time to time. We’ll update this page to reflect any changes, and recommend reviewing it periodically.