Terms & Conditions
Terms & Conditions
Effective Date: 1st May 2025
Welcome to VAM Paddock Productions. By placing an order through our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
🛍️ 1. Products
We sell high-quality leggings through our online store. All product descriptions, images, pricing, and sizing information are as accurate as possible, but we do not guarantee the product will look exactly the same on every device or individual.
💰 2. Pricing & Payment
All prices are listed in AUD and include GST (where applicable).
We accept payment via secure methods such as credit/debit cards and other Wix-supported payment providers.
Payment must be made in full at the time of purchase.
🚚 3. Shipping & Dispatch Information
Please note:
We are a small, rural business based on a working farm in Victoria. To ensure efficient and consistent dispatch, we process and ship orders twice a week — on Mondays and Wednesdays.
Any orders placed after 12pm the day before a shipping day will be dispatched on the next scheduled day.
🚚 Delivery Timeframes
Standard Shipping (Australia Post): 2–6 business days after dispatch
Express Shipping (Australia Post): 1–3 business days after dispatch
You’ll receive tracking information via email once your parcel has been lodged.
🐮 Why This Matters
Living and working on a farm means we're not always near a post office every day — but we promise to pack your order with care and get it out on the next scheduled run.
📦 4. Returns & Exchanges
We do not offer refunds for change of mind or incorrect selection. However, we offer size exchanges under the following conditions:
Items must be unworn, unwashed, and in original condition
Returns must be requested within 14 days of receiving your order
Return postage is the customer’s responsibility
To request an exchange, email us at accounts@vampaddockproductions.com
Return items to:
VAM Paddock Productions
900 Helendoite Road
Tatyoon, VIC 3378
Australia
🔐 5. Privacy
We respect your privacy. Any personal information collected through your order will only be used to fulfill your purchase and contact you if necessary. We do not share or sell your data to third parties.
View our full Privacy Policy for more details.
📜 6. Intellectual Property
All content on this site — including images, logos, designs, and text — is the property of VAM Paddock Productions and may not be copied or used without permission.
⚖️ 7. Liability
We are not responsible for:
Delays or damages once a parcel has been shipped
Incorrect information provided by the customer (e.g., wrong address or size)
Our total liability is limited to the purchase price of the product.
📩 8. Contact Us
If you have any questions about these terms, please contact us at: